Crowd Controlling

With increasing concerns about crowds and public safety at events, crowd management across the country has become an important contributor to ensuring a safe and comfortable environment, especially when hosting large crowds. To be effective, it should consider all elements of an event, ranging from the type of event (sports, circus, concert, rally, parade, or theater), facility characteristics, access methods, crowd size and behavior, crowd control, and communication channels to queues.


Common sources of crowd management:

• Problems triggered by the crowd from within
• Problems caused by a crowd from outside
• Natural events
• Rumors and speculation

In order to host a successful event, it is advisable that event managers are aware of the general characteristics of the audience they attract. With this information, the organizer and other stakeholders involved can plan accordingly and take measures to counteract (un)expected eventualities.

Another important consideration should focus on developing an effective communication platform to connect the organizers and the audience. In cases where the crowd is informed of changes and delays in a timely manner, the excitement of the crowd is reduced as they accept the changes more willingly.


Custom Crown Management Plan


A crowd management plan should explicitly and in writing outline the roles and responsibilities of all parties involved. Other factors that should be included are chain of command, duties of each participant, lines of communication, normal and emergency exit/entry procedures, contingency plans, expected quantity and characteristics, a checklist for equipment and personnel, and a list of public bodies involved.


Professional crowd management services


Event management is a very intense and demanding endeavor in itself, so event organizers are advised to use crowd management services from security companies such as Athena Security Solutions. Our expertise in security-related matters means we can plan, organize and control audiences effectively.

Working with other stakeholders involved in incident management, they can anticipate potential hazards, take action to mitigate problems, and put in place mechanisms to respond quickly and efficiently when needed. Additionally, security firms are able to assess risk, evaluate the facility’s capacity to host the event and provide key details to incorporate into event planning.